FAQ

FAQ

Calgary Same Day Delivery


*********************** SAME DAY SHIPPING: CALGARY ONLY************************************ * MAKE SURE YOU SELECT THE "CALGARY-SAME DAY SHIPPING" OPTION AT CHECKOUT ******SHIPPING COST***** FREE SHIPPING ON ORDERS $100 & up. CALGARY: $10 for afternoon deliveries (must have your order before 12:30 PM. $15 for evening deliveres. SURROUNDING AREAS - INCLUDING AIRDRIE, COCHRANE AND CHESTERMERE. $20.00 PLEASE NOTE: MINIMUM PURCHASE OF $110.00 IS REQUIRED FOR SAME DAY SHIPPING IN THESE AREAS. PLUS $20.00 SHIPPING FEE. *************************** CUT OFF TIMES FOR SAME DAY*********************************** DAY: ORDER BEFORE 12:30 PM TO GET YOUR DELIVERY BETWEEN 1:30-4PM IN THE AFTERNOON. EVENING: ORDER BEFORE 6;30 PM TO GET YOUR DELIVERY BETWEEN 6:30-8:30 PM ALL ORDERS PLACED AFTER 6:30 PM WILL GO OUT FOR DELIVERY THE NEXT DAY. *FOR MORE SPECIFIC DELIVERY TIMES, REACH OUT TO US THROUGH OUR CHAT *************************OTHER IMPORTANT INFORMATION********************************* *DURING COVID-19 INITIALS/SIGNATURE WILL NOT BE REQUIRED UPON DELIVERY. *ORDERS MUST BE MADE THROUGH THE WEBSITE *PAYMENT MUST BE MADE BY E-TRANSFER *FREE SHIPPING OVER $100 STILL APPLIES FOR THE SAME DAY DELIVERY *ID MAY BE REQUIRED UPON DELIVERY. NO REFUND WILL BE USSUED TO ANYONE UNDERAGE *********PLEASE NOTE WE ASSUME NO RESPONSBILITY FOR LOST/DAMGED ORDERS DUE TO: - WRONG ADDRESS GIVEN BY THE CUSTOMER - STOLEN PACKAGES/CONTENTS AFTER DELIVERY




Mail order the rest of Canada (including Calgary)


**********PACKAGING****************************** *YOUR ORDER WILL BE DISCREETLY PACKAGED AND VACUUM-SEALED TO PROTECT SCENT AND MAINTAIN YOUR PRIVACY. WE SHIP USING NONDESCRIPT BOXES WITH NO INDICATION OF WHAT IS INSIDE. *ALL ORDERS ARE SHIPPED VIA CANADA POST (EXPRESS POST) ********** SHIPPING TIMES************************ *SHIPPING TIMES ARE APPROXIMATELY 2-4 BUSINESS DAYS DEPENDING ON YOUR LOCATION, HOLIDAYS, WEATHER AND ORDER TRAFFIC. *ORDERS PLACED ON FRIDAY'S WON'T GET SENT OUT UNTIL NEXT BUSINESS DAY (MONDAY) WE DO NOT SHIP ANY ORDERS ON WEEKENND OR HOLIDAYS. ************** TRACKING INFORMATION********************* *TRACKING NUMBERS ARE EMAILED TO YOU BY THE END OF THE DAY MST, AND CAN TAKE UP TO A DAY TO UPDATE ITS PROGRESS. *YOUR TRACKING NUMBER MAY SHOW THAT YOUR ORDER IS GOING TO ANOTHER CITY DURING TRANSIT, THIS JUST MEANS THAT THE DRIVER HAD TO STOP AT THE DEPOT TO HAVE THE ORDER SCANNED *************************** FREE SHIPPING************** *SHIPPING IS FREE FOR ALL ORDERS OVER $200.00. YOUR ORDER MUST HAVE A SUBTOTAL OF AT LEAST $200.00 AFTER ANY DISCOUNTS HAVE BEEN APPLIED AND BEFORE TAXES. SHIPPING FEES ARE ADDED IF YOUR ORDER DOES NOT MEET THIS REQUIREMENT, FREE SHIPPING MEANS THE SYSTEM HAS CALCULATED YOUR TOTAL AND IT MEETS THE MINIMUM PRICE BRACKET. *************** LOST OR DAMGED PACKAGES********** * WE SHIP XPRESSPOST WITH A TRACKING NUMBER. IF AN ORDER IS LOST OR DAMAGED BY THE POSTAL SERVICE YOU ARE GUARANTEED A REPLACEMENT ON A CASE BY CASE BASIS. *IF YOU CHOOSE REGULAR MAIL YOU WILL NO RECEIVE TRACKING INFORMATION AND WE CANNOT GUARANTEE THE REPLACEMTN OF YOUR ORDER ************PLEASE NOTE WE ASSUME NO RESPONSIBILITY FOR LOST/DAMAGED ORDERS DUE TO: - WRONG ADDRESS GIVEN BY THE CUSTOMER - EXPIRED PO BOX NUMBERS - STOLEN PACKAGES/CONTENTS AFTER DELIVERY




How To Place An Order Through The Website


*Click on the desired produc(s). Choose the quantity and then click "ADD TO CART" *When you have all your products in your shopping cart and are ready to check out, click on the shopping cart icon (top right of your screen) And you will be redirected to the "VIEW CART PAGE" *Check to make sure everything looks right. If you have a coupon code: COUPON CODES. Enter the coupon code into the "ENTER A PROMO CODE" Field on the bottom left of the page. Coupon codes are case sensitive so make sure to enter the code exactly how it was given to you. The discount will automatically apply to your order. *When you're ready, click on the button that says PROCEED TO CHECKOUT. *In the checkout page, you will need to put your email for the order confimation.




Payment Information


*We accept E-transfer only and only in Canada. *On the checkout page, you will see your order number and instructions on sending an Interac E-Transfer. Orders only ship after the E-Transfer has been recieved. *Use the password canada if your bank requires you to use one. *Once we collect your E-Transfer, your order will be processed and will ship. We will email your postal tracking number as soon as its available. *Please note: All products are final sale, ther eare no returns or exchanges. We do not offer refunds or returns on any products.




$50 Coupon Code Monthly Giveaway


* Order onlne and select mail order for a chance to win our $50.00 coupon code. It's that easy! *Winners will receive a code for $50.00 towards an order of $250.00 or more. *Multiple orders throughout the month count as multiple entries. * Draws are made on the first of each month * Winners are listed on our review page * Winners will be contacted by email and given the secret code. * Only mail order will be entered into the draw.




Returns & Exchanges


*Unfortuneatley, we cannot offer refunds or returns on any products. *All products are final sale, ther eare no returns or exchanges.




Hours Of Operation


We are optn from 10:00 am - 10:00 pm daily. Our chat is always accessible during this time. Our system will accect orders 24/7 so you are welcome to place an order at any time.





My Bud Place
Cannabis Mail Order Delivery Canada

SAME DAY DELIVERY IN CALGARY